SPG Member benefits

School of SPG 1 – Member benefits

In School of SPG by Eat Drink Stay Dubai2 Comments

School of SPG 1 – Member benefits

This is the first article in our new ‘School of SPG’ series, to introduce you how to get the most out of the Starwood Preferred Guest hotel loyalty program.

As you may know, we’re big fans of Starwood Preferred Guest (SPG) here at Eat Drink Stay Dubai – not just because it’s our favourite hotel loyalty program but also because there are so many excellent hotels, restaurants and bars in Dubai to earn, redeem and appreciate the benefits.

SPG Member Benefits

So read to find out why you should join Starwood Preferred Guest even before you stay at the hotel….

SPG Member Levels

There are 3 levels of Starwood Preferred Guest membership:-

  • Preferred Guest
  • Gold
  • Platinum

Membership is free to join, and Starpoints and status are earned by ‘elegible spend’ in Starwood Hotels, restaurants and bars.

For an overview of why you should join a hotel loyalty program, and more detail about Starwood Preferred Guest, have a quick look here and here

Starwood Preferred Guest – Preferred Guest benefits

On joining SPG, you become ’SPG Preferred Guest’ level automatically, even without staying – so it’s beneficial to join up BEFORE your first stay, and here’s why.

If you are a Preferred Guest of SPG and book a reservation at a Starwood hotel through Starwood websites or apps you will:-

  • Earn Starpoints on elegible spend during your stay (2 Starpoints for every US Dollar)
  • Earn Qualifying Nights towards elite status
  • Be entitled to free standard internet for your stay (when your stay is booked via SPG app or website)
  • Received complimentary in-room bottled water
  • Stand a better chance of a discretionary upgrade

Also, once you are a Preferred Guest of SPG you are also entitled to:-

  • 20% discount on Food and Beverage spend at participating Starwood restaurants and bars (even if you are not staying at the hotel)
  • Earn Starpoints on eligible spend at participating Starwood restaurants and bars (even if you are not staying at the hotel)

Please note – SPG in-hotel benefits are not offered if the reservation is made with an ineligble rate through a third-party website.

Starwood Preferred Guest – example of benefits

Earning Starpoints for dining – not stays

So, imagine you visited Toro Toro for a brunch, and your bill came to 500 AED (approx. $136).

By showing your SPG card (or SPG membership number), you will get 20% discount and then earn 2 Starpoints for the spend, so 2 x 400 AED/$109 = 218 Starpoints.

According to the SPG website, Award nights (where you can spend your Starpoints in return for stays) can start as low as 2,000 Starpoints, so one meal at Toro Toro puts you more 11% on the way towards a free hotel night stay.

Promotions and offers

By signing up to Starwood Preferred Guest, members are then entitled to exclusive offers, discounts and promotions.

SPG Moments

Starwood Preferred Guest offers it’s members exclusive concerts, events, exhibitions, experiences and shows where they can bid or buy with their Starpoints.

Member Benefits – General Terms and Conditions

For a further explanation of the Member Benefits of the SPG Programs, and General Terms and Conditions please see SPG Member Benefits – General Terms and Conditions

This is part of a series of articles on how to maximise Starwood Preferred Guest (SPG) – our favourite hotel loyalty program.

Do you have any queries or questions about SPG? Feel free to drop us a comment below and we’ll try to answer it for you 🙂

Join the newsletter


Subscribe to get our latest content by email.

Powered by ConvertKit


  1. Thanks for putting this together. Going through it post by post now.

    I’ve always been a member of SPG but have gotten a bit slack collecting points in the last few years!

    We actually had our wedding in one of the Sheratons and collected a whole lot of points at that time, though it supposedly went to “Starwood Preferred Planner (SPP) ” which then became ” SPG Pro ” ? I suppose this is different to SPG isn’t it.

    Anyways gonna call up the call centre tomorrow to see what’s happening with my account as apparently my account’s been inactive for too long. Not gonna waste points for all the money we spent on food!

    1. Author

      Thank you for reading, and I’m happy it’s of help to you.

      There are more articles to come with SPG in mind, as there are so many good aspects to the program – Best price Guarantee for instance (find a price on Expedia then get it price-matched AND earn with SPG!)

      SPG has massive potential in Dubai for earning, and not just hotel stays – but it is a little ‘hit and miss’ regarding application. This is why you will always hear ‘Your Miles May Vary’ in travel hacking circles, as sometimes the dodges don’t always work. For example, every time – for some reason – I dine at Toro Toro they credit me with an Elite Night (which counts toward Gold/Platinum) even if I’m not staying at Grosvenor House, as well as getting SPg 20% discount 😉

      SPG Pro is a similar program to Starwood Preferred Guest, but it’s aimed at PAs, travel planners and companies/business that book with SPG for commercial (not leisure) use.

      What I would strongly suggest is once you’ve restarted with SPG, look up ‘Starwood Cares’ on Twitter and message them, or email starwood.preferred.guest@starwoodhotels.com. Ask them nicely if you could have a retrospective credit – feign ignorance of the SPG Pro situation you’ve described) and explain you had a wedding so is there anyway you could claim some Starpoints from it.

      Why is SPG so good in Dubai? Simply – there are a disproportionate amount of Starwood venues in Dubai, and almost all of them offer some sort of benefit. Usually it’s 20% discount, but sometimes they even offer Starpoints earn, although it’s always worth checking beforehand as sometimes venues are not affiliated (such as Brunswick Sports Club and Besha at Sheraton MOE, Barasti etc.).

      Have a look here also and also here for the list of venues/discounts etc.

      I’ve had an ongoing battle with SPG over a few months regarding the eccentricity of application of the SPG program in Dubai. Once I’ve resolved it, will post a detailed article on how best to earn/benefit at Dubai SPG properties on dining/drinking. Sometimes it’s lack of training or awareness by the staff, sometimes it’s local management making contrary decisions, but hopefully will get some clarity from SPG soon.

      My best advice on SPG in Dubai is to research using the venue first (link above), always have your SPG number ready, ask before booking/attending and if you have any issues, speak with the manager.

      Good luck, and enjoy!

Leave a Comment